Terms of Service

Terms of Service

North Shore Pool

Effective Date: February 1, 2026

Welcome to North Shore Pool. These Terms of Service (“Terms”) govern your participation in our messaging program and your use of our services. By opting into communications from North Shore Pool, you agree to these Terms.

1. Program Name

North Shore Pool Messaging Program (“Program”)

2. Program Description

The North Shore Pool Messaging Program is used to communicate with customers regarding:

  • Appointment confirmations and reminders

  • Service updates and scheduling notifications

  • Service-related communications

  • Invoices and billing notifications

  • Promotions or special offers (if applicable)

  • Customer support responses

Messages may be sent via SMS or MMS to the mobile number you provide.

3. Message and Data Rates Disclosure

Message and data rates may apply. Standard message and data rates may be charged by your mobile carrier for SMS and MMS messages sent to and from North Shore Pool. Charges may vary based on your carrier and mobile plan.

4. Message Frequency

Message frequency will vary depending on your service schedule, account activity, and communication preferences. Customers can generally expect to receive messages related to scheduled services, billing notifications, and occasional updates or promotions (if opted in).

5. Opt-In Consent

By providing your mobile phone number to North Shore Pool, you consent to receive SMS and/or MMS messages related to our services. Consent is not a condition of purchase.

You may opt out at any time as described below.

6. Opt-Out Instructions

You may unsubscribe from the North Shore Pool Messaging Program at any time by texting STOP to the number from which you received the message.

After texting STOP, you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you opt back in.

For assistance, text HELP or contact us directly using the information below.

7. Customer Support Contact Information

If you have questions about this Program or need assistance, you may:

  • Text HELP in response to any message

  • Call us at: 847-564-4910

  • Email us at: info@northshorepool.com

  • Visit: northshorepool.com

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information:

Privacy Policy

9. Eligibility

You must be the authorized user of the mobile phone number provided to participate in the Program. By enrolling, you confirm that you are authorized to receive messages at that number.

10. Changes to Terms

North Shore Pool reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date.

11. Limitation of Liability

North Shore Pool is not responsible for delayed or undelivered messages due to carrier issues or other circumstances beyond our control.

If you have any questions about these Terms of Service, please contact North Shore Pool using the information provided above.